baji apps Privacy Policy

This privacy policy applies to all services and activities of the baji apps platform. It takes effect from the moment you register, log in, make a deposit, or use any service on baji apps. This document serves as a mutual commitment between you and baji apps regarding the management of your information.

This policy is linked to and forms an integral part of our Terms and Conditions. Continuing to use the site will be taken as your agreement to the terms of this privacy policy.

baji apps serves users in Bangladesh and treats the protection of user privacy as its highest priority. If you have any questions about anything described in this policy, please contact our support team.

baji apps collects only the information necessary to provide services, ensure security, and meet legal obligations. A detailed description of the information collected is given below:

2.1 Identity Information

• Full name, date of birth, and national ID number (where applicable).
• Mobile number and email address.
• Residential address and postal code.

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers — for transaction verification purposes only.
• Bank account details — for bank transfers.
• Deposit and withdrawal history.

2.3 Technical and Usage Information

• IP address, device type, and operating system.
• Browser type and session information.
• Site access times, pages viewed, and game activity logs.
• Information collected through cookies and similar tracking technologies.

Collected information is used only for the specific purposes listed below. baji apps does not process user information for any unrelated purpose.

• To complete account registration and identity verification.
• To process deposits, withdrawals, and other financial transactions.
• To resolve your issues and provide assistance through customer support.
• To personalise services and offers according to your preferences.
• To maintain security measures that prevent fraud, money laundering, and unauthorised access.
• For technical improvement of the platform and error diagnosis.
• To fulfil applicable legal obligations.

baji apps obtains your consent before sending promotional messages. You may request to opt out of promotional communications at any time.

baji apps may share information with third parties in limited and specific circumstances. In such cases, the interests of the user are always protected and information is provided only to the extent necessary.

4.1 Service Provider Partners

Payment gateways (such as bKash, Nagad, Rocket, Upay, and banking partners) receive the information required for processing transactions. These partners operate under their own privacy policies and may not transfer the information they receive to any other third party.

4.2 Legal Obligations

Information may be provided as required under Bangladeshi law or valid instructions from authorities. In such cases, baji apps will make every effort to notify the user in advance where possible.

4.3 Business Restructuring

In the event of a merger or business transfer, user information may pass to the new entity, but the terms of this policy will remain in effect.

baji apps uses industry-standard technical and organisational methods to protect your information. The key features of our security framework are listed below:

• SSL Encryption: All data transfers on the site are encrypted using SSL technology, which prevents third-party interception.
• Server Security: Data is stored on secured and controlled servers where unauthorised access is prohibited.
• Two-Factor Verification: An OTP-based verification system is in place when accessing your account.
• Regular Security Reviews: Regular audits are conducted to identify system vulnerabilities.
• Staff Training: baji apps staff are trained in data protection policies and are bound by strict confidentiality obligations.

No security measure can guarantee complete certainty. However, baji apps follows a policy of responding as quickly as possible to any security incident.

Cookies and similar technologies are used on the baji apps website. They help improve your browsing experience and analyse the functionality of the site.

6.1 Necessary Cookies

These cookies are essential for maintaining login sessions, security verification, and saving language preferences. Disabling them may disrupt the normal functioning of the site.

6.2 Analytical Cookies

Analytics cookies are used to understand which parts of the site are used most. This information helps analyse overall trends and does not identify any individual.

6.3 Cookie Controls

You have the option to accept or reject cookies through your browser settings. However, please note that disabling necessary cookies may cause difficulties with account access and transaction activities.

baji apps retains your information only for as long as necessary. The general policy is:

• Information on active accounts is retained for a minimum of five years after account closure, in compliance with legal obligations.
• Records of financial transactions may be kept for up to seven years.
• Login logs and session information are automatically deleted after 90 days.
• Information related to consent for promotional communications may be retained even after consent is withdrawn, for legal record purposes.

After the specified period, information is securely deleted or anonymised.

baji apps respects your rights regarding your information. You may exercise the rights described below at any time:

8.1 Right to Access Information

You may request to know what information baji apps holds about you. Upon request to the support team, that information will be provided to you within a set timeframe.

8.2 Right to Correct Information

If your account contains incorrect or outdated information, you may request a correction. Verification may be required for identity document information.

8.3 Right to Delete Information

After closing your account and once the legal retention period has passed, you may request complete deletion of your information. However, some information may be required to be retained due to ongoing legal or financial obligations.

8.4 Right to Restrict Data Processing

In certain circumstances you may request that processing of your information be suspended, particularly while a dispute about the accuracy of the information is ongoing.

To exercise any of the rights mentioned above, contact our support team via live chat or email.

baji apps provides services only to individuals aged 21 and above. No information from any minor is knowingly collected. An age verification process is in place during registration.

If it becomes known that a minor has opened an account, that account and all associated information will be deleted immediately. To learn more about responsible gaming, please read our Responsible Gaming Guidelines.

baji apps reserves the right to revise this privacy policy as needed. For significant changes, users will be notified at their registered email or mobile number and an announcement will be published on the site.

A revised policy takes effect from the date it is published. Continued use of the site after a change will be taken as your acceptance of the revised policy.

10.1 Contact Methods

For any questions, objections, or to exercise your information rights regarding this privacy policy, please contact us:

• 24/7 live chat support — contact directly from any page on the site.
• Email: [email protected]

For general enquiries, visit our FAQ page. For more detailed information, you can read About Us.